Frequently Asked Questions

Everything you need to know about your journey with Odysseus & Penelope.

Where does Odysseus & Penelope ship?

We offer premium worldwide shipping. Deliveries within the EU and North America typically arrive within 3-5 business days, while international destinations may take 7-10 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund.

How do I care for my luxury garments?

To preserve the quality of our fabrics, we recommend professional dry cleaning for all tailored pieces. Silk and knitwear should be hand-washed in cold water and laid flat to dry.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment plans through Klarna in select regions.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link and a unique carrier number to monitor your shipment's progress.

Are your materials sustainably sourced?

Yes, we are committed to ethical craftsmanship. We work exclusively with certified suppliers who prioritize organic fibers and fair-trade labor practices.