Returns & Exchanges

At Odysseus & Penelope, we strive for timeless satisfaction. If your selection does not perfectly suit your journey, we offer a 30-day window for returns and exchanges on all unworn, original-condition items.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel before dropping it at any authorized courier location.

4

Quality Review & Refund

Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing